New Customer Support Site

AMS Launches New Customer Support Site
Online access to manuals guarantees round-the-clock customer support

August 26, 2008, Vancouver, WA ─ Applied Motion Systems, Inc., a leading provider of automated motion control systems, announces its secure online customer support site.

The new support site enables plant personnel to view and print operating manuals, video tutorials, maintenance guides, and service bulletins. “This is an important milestone for AMS. It demonstrates our total commitment to providing the best customer support in the industry,” said Ken Brown, CEO of AMS. “Now plant maintenance personnel can login to our support site any time of day or night and download technical documentation as needed. This is something we’re very proud to offer.”

Support site users can login to find simple instructions for:
• Troubleshooting drive modules and quick start guides for commissioning spares.
• Quick start guides for setting up and configuring Motion Controllers and PLCs.
• Mechanical and maintenance procedures

To sign up for a support site username and password, customers should go to the AMS Web site at www.appliedmotionsystems.com and create a new account.

Customer Support Site brochure

About AMS
Founded in 1995 by veteran drive and motion engineers, Applied Motion Systems, Inc., provides cutting-edge motion control systems for a broad range of industries. AMS designs and builds performance-oriented control systems and custom machinery using off-the-shelf parts supplied by a variety of automated controls vendors. AMS automation solutions are designed to withstand harsh factory conditions while delivering the highest production rates, scalability, and reliability available today.